Frequently Asked Questions

Wondering how we do it? Here are answers to some frequently asked questions:

How do you base your rates?

Our rates are based on an estimation of two hours spent on fulfilling your grocery list and delivering at $20 per hour in addition to approximately 20% of your grocery bill. Many deliveries end up taking more than the estimated two hours, but that’s where the 20% of the grocery bill makes up the difference. 

Do you have a limited amount of stores you’ll stop at for me?

Nope! If you want us to stop at one large grocery store or one small farm, the choice is yours. Please note that we charge $5 for every store after the first to offset the cost of time traveled and fuel.

Can I have my groceries charged to my house account at a local market?

Many of our local proprietors have house accounts for their clients. If this applies to you and you’d like to have your food billed to your account, please download our permission form here. We will only bill you our service fee.

Do I need a PayPal account to use your service?

Not at all. PayPal is now a credit card processing company, so you simply pay online like you would with any other merchant. If you’d prefer to pay with cash or check, simply let us know and we’ll gladly accommodate you. If you’d like to pay upon delivery, we also carry a mobile card reader.

Do I have to be present for delivery?

We originally designed this business around having delivery to your home or rental prior to your arrival, but will definitely work with you if you’d rather have us deliver while you’re there. Your desired delivery time will be as close as we can possibly make it and your delivery window as short as possible so we can get you back to having fun.

Do you have any discounts for regular clients?

Yes, we do! Please check out our special for weekly delivery by clicking here.

Do you have any questions not covered here? Send Jill a quick email!